Holiday Inns like the Holiday Inn Denver Lakewood will replace their Lowest Internet Rate Guarantee (LIRG) with a Best Price Guarantee, a part of their new Book With Us Advantage program. The end result - the best possible hotel deal for Holiday Inn guests.
Read on....
Effective September 16, 2011, our Lowest Internet Rate Guarantee (LIRG) will be replaced by our new Best Price Guarantee, which is a part of our new Book With Us Advantage program. Best Price Guarantee replaces LIRG as a stronger statement to our customers that we offer the most powerful price guarantee in the industry. With the Best Price Guarantee, customers will find the best price on our branded websites, or their first night is free. The guarantee will drive customers to our brand websites to find the lowest, publicly available rate on the web and increase direct bookings—a real win. We will also be launching an aggressive communications plan to support this new Best Price Guarantee. Beginning with the launch on September 16, 2011, the first night free and lower rate for the rest of the stay portions of the standard will be enforced, but only when a valid claim is found.
It is important to note that the majority of IHG hotels have never had a valid LIRG violation in the past year, so the good news is the majority of our hotels are already in compliance with this standard today.
Delivering Great Hotels Guests Love.
http://www.hilakewood.com/
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Showing posts with label holiday inn denver. Show all posts
Showing posts with label holiday inn denver. Show all posts
Tuesday, August 16, 2011
Friday, May 27, 2011
New HD TVs at the Holiday Inn Denver Lakewood
Staff, management and guests have been waiting in great expectation of this day... The Holiday Inn Denver Lakewood is very excited to annuonce that our brand new flatscreen TVs have been installed in all guestrooms!
But wait, there's more! These TV's are High Definition (HD) flatscreens and unlike many hotels in the Denver, CO area... the Holiday Inn Denver Lakewood actually offers HD channels for our guests' viewing pleasure! (Yes, can you believe some hotels out there have flatscreen TVs, but don't offer any High Def (HD) channels? They tempt you with the flatscreen, but deny you what makes it an amazing viewing experience!)
All guestrooms now boast a beautiful new 37" LG HD Flatscreen and 20 Premium HD Channels (including HBO, ESPN, CNN, FOX and more) as well as an additional 31 premium satellite channels (HD Satellite Programming Guide). So much beautiful, free HD TV guests do not want to leave their rooms!
So the next time your travels bring you to the Denver area... stop by, say hi, stay a while... you'll love the service, the surroundings and our awesome HD TV! The latest in our continual efforts to exceed our guests expectations... every time.
www.hilakewood.com
www.holidayinn.com/den-lakewood
www.facebook.com/hilakewood
But wait, there's more! These TV's are High Definition (HD) flatscreens and unlike many hotels in the Denver, CO area... the Holiday Inn Denver Lakewood actually offers HD channels for our guests' viewing pleasure! (Yes, can you believe some hotels out there have flatscreen TVs, but don't offer any High Def (HD) channels? They tempt you with the flatscreen, but deny you what makes it an amazing viewing experience!)
All guestrooms now boast a beautiful new 37" LG HD Flatscreen and 20 Premium HD Channels (including HBO, ESPN, CNN, FOX and more) as well as an additional 31 premium satellite channels (HD Satellite Programming Guide). So much beautiful, free HD TV guests do not want to leave their rooms!
So the next time your travels bring you to the Denver area... stop by, say hi, stay a while... you'll love the service, the surroundings and our awesome HD TV! The latest in our continual efforts to exceed our guests expectations... every time.
www.hilakewood.com
www.holidayinn.com/den-lakewood
www.facebook.com/hilakewood
Thursday, August 19, 2010
Holiday Inn Denver Lakewood Wins 2010 Torchbearer Award for Excellence
Aug 19, 2010
Earlier today, InterContinental Hotels Group (IHG) announced their 2010 Award Winners. The Holiday Inn Denver Lakewood is the proud recipient of the 2010 Torchbearer Award.
The Torchbearer Award is given to the hotels that have achieved the highest levels of excellence in service and standards.
"The staff at Lakewood work tirelessly to delivery high guest satisfaction and have truly earned this recognition," states Shawn Doyle, President/CEO of Granite Hospitality. "...The Holiday Inn Denver Lakewood has the 25th highest (rank) in guest satisfaction out of 800 Holiday Inns in North America."
General Manager, Aaron Dexter, is quick to acknowledge the efforts of his staff: "Oustanding Job! I cannot say how proud I am of the great management staff and great employees that we have here at the Holiday Inn Denver Lakewood.... I appreciate all of their hardwork and commitment to the team."
Please join us in congratulating Aaron Dexter and his entire team at the Holiday Inn Denver Lakewood for their significant achievement.
Wednesday, June 3, 2009
First Hotel in Denver to Complete Holiday Inn Relaunch
Holiday Inn Denver Lakewood Signs on
for Worldwide Brand Relaunch
First Hotel in Denver to Feature New Sign and Brand Standards
Denver, June 2009 – The new Holiday Inn sign introduced in 2007 is making its way around the world. And today, the Holiday Inn Denver Lakewood announces this green beacon of hospitality will light the way for visitors to Denver.
The new sign is the seal of approval that this hotel exemplifies the standards of the $1 billion Holiday Inn brand relaunch program established to create a more contemporary brand image, increase quality and drive consistency. Holiday Inn Denver Lakewood is the FIRST in Denver and among the first hotels in the world to receive the sign.
“We have set an aggressive pace to relaunch our global estate of nearly 3,200 hotels, in excess of 419,000 guest rooms and 12,000 signs by the end of 2010,” said John Merkin, senior vice president, Brand Management, Holiday Inn Brands, the Americas. “And with the addition of Holiday Inn Denver Lakewood we are off and running on our journey to make every Holiday Inn hotel as great as our best one.”
Elements of the Holiday Inn brand relaunch include:
Redesigned Brand Signage
An evolution of the iconic script logo, energizing the signature color green and eliminating the current shield shape for a more refreshed and contemporary look.
Refreshed Guest Room
New bedding that redefines the look and feel of each guest room with fresh, white triple- sheeting and pillows that come in two comfort levels: “soft” and “firm.” An enhanced bathroom that features an improved showerhead offering superior pressure, as well as a signature shower curtain with curved rod and new amenities to deliver a consistent bath experience that feels fresh and contemporary.
Warm Welcome
A new signature arrival – including new lighting, landscaping and design features – that creates an energized and branded sense of welcome that is universally recognizable. Customized music and scent selections also engage guests in a complete sensory experience, and a decluttered front desk to promote a more efficient and interactive check-in process.
New Service Promise
A best-in-class service culture – “Stay Real” – to further ensure the team develops the behaviors and skills to best serve guests so they feel like individuals and not numbers. Genuine people delivering real service. Leading the charge, will be a newly created position at each hotel – the Guest Experience Champion.
“We look forward to offering our guests an enhanced stay experience with a new look and exceptional levels of customer service,” said Aaron Dexter, hotel GM. “And we are especially pleased to be among the first wave of properties to showcase these new Holiday Inn brand family hallmarks.”
The 188 room hotel is conveniently located between the excitement of downtown Denver and the majestic Rocky Mountains, and offers over 5,000 square feet of meeting space and complimentary wired or wireless internet access. Other amenities include the Sporting News Grill restaurant and bar, room service, fitness center, outdoor pool, and much more.
Standard Holiday Inn guestroom accommodations feature comfortable double, queen or king-sized beds, a sitting area with a lounge chair, cable television, hairdryer, coffee maker, iron and ironing board. For the business traveler, guestrooms provide a work desk and ergonomic chair, data ports, complimentary USA Today newspapers, and in-room check-out capabilities. High speed Internet access is also available.
The Holiday Inn Denver Lakewood, is located at 7390 W. Hampden Ave., Lakewood, CO 80227. Telephone: 303.980.9200; Facsimile: 303.980.6423; Website: www.hilakewood.com
for Worldwide Brand Relaunch
First Hotel in Denver to Feature New Sign and Brand Standards
Denver, June 2009 – The new Holiday Inn sign introduced in 2007 is making its way around the world. And today, the Holiday Inn Denver Lakewood announces this green beacon of hospitality will light the way for visitors to Denver.
The new sign is the seal of approval that this hotel exemplifies the standards of the $1 billion Holiday Inn brand relaunch program established to create a more contemporary brand image, increase quality and drive consistency. Holiday Inn Denver Lakewood is the FIRST in Denver and among the first hotels in the world to receive the sign.
“We have set an aggressive pace to relaunch our global estate of nearly 3,200 hotels, in excess of 419,000 guest rooms and 12,000 signs by the end of 2010,” said John Merkin, senior vice president, Brand Management, Holiday Inn Brands, the Americas. “And with the addition of Holiday Inn Denver Lakewood we are off and running on our journey to make every Holiday Inn hotel as great as our best one.”
Elements of the Holiday Inn brand relaunch include:
Redesigned Brand Signage
An evolution of the iconic script logo, energizing the signature color green and eliminating the current shield shape for a more refreshed and contemporary look.
Refreshed Guest Room
New bedding that redefines the look and feel of each guest room with fresh, white triple- sheeting and pillows that come in two comfort levels: “soft” and “firm.” An enhanced bathroom that features an improved showerhead offering superior pressure, as well as a signature shower curtain with curved rod and new amenities to deliver a consistent bath experience that feels fresh and contemporary.
Warm Welcome
A new signature arrival – including new lighting, landscaping and design features – that creates an energized and branded sense of welcome that is universally recognizable. Customized music and scent selections also engage guests in a complete sensory experience, and a decluttered front desk to promote a more efficient and interactive check-in process.
New Service Promise
A best-in-class service culture – “Stay Real” – to further ensure the team develops the behaviors and skills to best serve guests so they feel like individuals and not numbers. Genuine people delivering real service. Leading the charge, will be a newly created position at each hotel – the Guest Experience Champion.
“We look forward to offering our guests an enhanced stay experience with a new look and exceptional levels of customer service,” said Aaron Dexter, hotel GM. “And we are especially pleased to be among the first wave of properties to showcase these new Holiday Inn brand family hallmarks.”
The 188 room hotel is conveniently located between the excitement of downtown Denver and the majestic Rocky Mountains, and offers over 5,000 square feet of meeting space and complimentary wired or wireless internet access. Other amenities include the Sporting News Grill restaurant and bar, room service, fitness center, outdoor pool, and much more.
Standard Holiday Inn guestroom accommodations feature comfortable double, queen or king-sized beds, a sitting area with a lounge chair, cable television, hairdryer, coffee maker, iron and ironing board. For the business traveler, guestrooms provide a work desk and ergonomic chair, data ports, complimentary USA Today newspapers, and in-room check-out capabilities. High speed Internet access is also available.
The Holiday Inn Denver Lakewood, is located at 7390 W. Hampden Ave., Lakewood, CO 80227. Telephone: 303.980.9200; Facsimile: 303.980.6423; Website: www.hilakewood.com
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